Posts Tagged ‘Overseas Filipinos’

Investing in a call center in the Philippines can be fun, too!

Investing in the Philippines by setting up and operating your own small or mid-sized call center has become easier than before. Being the top country in the world for outsourced call center services means having access to a wide range of operational needs, from skilled people to technology requirements and office space.

Kunnect is a cloud-based, hosted call center technology company that has been in the forefront of the customer contact world since 2005, with its executive team having decades of experience in call centers, telecommunications and information technology. In the Philippines, it works closely with the small and mid-size call center market as well as keeping in line with the large enterprises and industry organizations. This only means Kunnect has the expertise and experience to make things work, even for its smallest client.

Here are blogs and articles that may help you in your decision process to invest in the Philippines:

Q&A with Myself: Setting Up and Operating a Small Business Call Center

How To Operate Your Business or Call Center On A Shoestring Budget

How to Employ At-Home Agents for Your Business

Work-at-home QA Analysts Using Kunnect

Call Center Outsourcing 2.0

KUNNECT Launches Best-in-class Hosted Call Center Solution in the Philippines

Do You Have the Solution to Your Call Center Problem?

Overseas Filipinos Come Home for BPO Jobs

The Real Math of Subscribing to a Hosted Call Center Solution

A Subscription-based Hosted VoIP Service for Calling Within the Philippines

Cloud Computing and Customer Contact

An Existing Typhoon in Asian Business Called KUNNECT is Here!

Talk Is Cheap!

Stop Message-blasting and Start Talking to Your Market – Now!

The Best Solution for People and Communications

Click for Contact Information

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Worldlink88 small business call center

The Philippines’ customer service outsourcing boom is slowing the exodus of workers heading overseas by providing well-paid jobs for graduates at home.

The outsourcing workforce in the country grew about 10% this year to 600,000, and is expected to expand to 900,000 employees by 2016, according to the Business Processing Association of the Philippines or BPAP. While most jobs are in the contact center industry, the industry is also increasingly attracting work for higher-paying skills such as data warehousing, accounting and medical transcription, as well as creative work ranging from webpage design to animation and video games.

Source: Fifth Quadrant/Call Centres.net

Photo by rpekson2 at Flickr.com

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