Sun Life's Philippine head office in Makati City
Global insurance provider Sun Life plans to expand its business process outsourcing (BPO) operations and possibly set up a new customer service center in the Philippines. It already has 200 seats in the country handling the information technology requirements of the firm’s operations in the United States and Canada.
Sun Life Financial is the first and longest-standing life insurance company in the Philippines, delivering a range of products, investment performance and strong asset management practices. Headquartered in Makati City, Metro Manila, it has 32 branches, 35 sales offices and 5 financial stores throughout the Philippines, with over 500 employees and 3,200 Sun Life advisers.
In 2011, it acquired a 49% interest in Grepalife Financial, Inc., to form a joint venture company, Sun Life Grepa Financial, Inc. In addition to its current agency distribution network, Sun Life Grepa Financial, Inc. will have an exclusive bancassurance relationship with the Rizal Commercial Banking Corporation (RCBC), allowing it to provide insurance products to the bank’s customers nationwide.
Sources: Sun Life | Fifth Quadrant
Photo from Sun Life.com
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