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The Philippines’ customer service outsourcing boom is slowing the exodus of workers heading overseas by providing well-paid jobs for graduates at home.
The outsourcing workforce in the country grew about 10% this year to 600,000, and is expected to expand to 900,000 employees by 2016, according to the Business Processing Association of the Philippines or BPAP. While most jobs are in the contact center industry, the industry is also increasingly attracting work for higher-paying skills such as data warehousing, accounting and medical transcription, as well as creative work ranging from webpage design to animation and video games.
Source: Fifth Quadrant/Call Centres.net
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[...] Overseas Filipinos Come Home for BPO Jobs [...]